Online ordering for pickup and delivery
Customers choose items, sizes, and add-ons, pick a pickup or delivery time from the windows you set, and pay ahead.
On a packed Friday night you can pause orders or mark an item sold out from your phone.
Online ordering and online stores for your business.
Sahab Solutions builds online ordering and online stores that run on your own website, for restaurants, cafes, roasters, bakeries, shops, and nonprofits. Customers order ahead, buy your products, or subscribe, and the customer list stays yours. We are based in Fishers, Indiana, and we look after everything we build.
Start A free consultation about how you sell today
Pricing One fixed, itemized quote before any work begins
Ownership Your customer list and order history stay yours
What does Sahab build for online ordering?
Sahab builds the ordering and selling side of your website: online ordering for pickup and delivery, an online store for your products, subscriptions and rewards, customer accounts with order tracking, and an admin where your team runs it all. You edit the menu or catalog yourself and choose where new orders show up for staff.
Pick the parts you need. A cafe might want pickup ordering alone, while a roaster might want a store and subscriptions.
Talk through your ideaAn online store for your products
A catalog you edit yourself, with photos, sizes, and stock, plus checkout and shipping. Whole bean coffee, holiday boxes, and shirts all sell the same way.
Subscriptions and rewards
Regulars get their usual every week, every other week, or every month without reordering, and earn points to spend on a later order. Both run inside your store instead of as separate paid apps.
Customer accounts and order tracking
Customers reorder from their history, save addresses and cards, manage subscriptions, and get an email when an order changes status, so fewer people call to ask.
Tickets, registrations, and merchandise
Nonprofits can sell tickets in tiers with a capacity limit, take registrations, sell shirts or books, and accept donations through one checkout.
An admin to run it all
Your team sees new orders, updates their status, edits products and prices, issues refunds, and checks the day's sales in one place. Each person sees only the parts they need.
Should I take orders on my own site or through delivery apps?
Taking orders on your own site means you keep the customer and the full order, minus card processing. Marketplace apps send you new customers, but they charge a commission on every order and keep the customer relationship. We recommend running both: let the apps find new customers and move your regulars to your site.
| What changes | Through a marketplace app | On your own website |
|---|---|---|
| What each order costs you | A commission on the order total, set by your plan with the app | Card processing, the same as any card sale |
| Who has the customer's details | The app, which decides what it shares with you | You, in a customer list you can export |
| Reaching past customers | Through promotions inside the app | By email to your own list, whenever you choose |
| Finding new customers | Strong. People browse the app when they are hungry. | Up to you: regulars, signage, social posts, and search |
| Delivery drivers | Supplied by the app | Your own drivers, a delivery service you hire, or pickup only |
If you sell through delivery apps now, our delivery commission calculator turns your monthly orders into a yearly commission total. That total is the gap your own ordering page has to beat.
What has Sahab built for a local coffee roaster?
For Hidaya Coffee, a specialty roaster in Noblesville, Indiana, Sahab built a custom storefront with catalog, checkout, coffee subscriptions, a rewards program, customer dashboards, order tracking, a blog, and an admin. Hidaya moved off its hosted storefront because templates and add-on apps could not support the premium brand it wanted to build.
On the old setup, rewards, subscriptions, and wishlists each needed a separate paid app. Now they are built in, and Hidaya's team runs the store from one admin.
For Al Azhar Foundation in Westfield, we built event tickets with tiers, capacity limits, and on-site check-in lists into the same platform that takes the community's donations.
Will it work with how I take payments?
Yes. Customers pay at checkout by card or phone wallet, through a payment account opened in your name, so the money lands in your bank on the payment company's usual schedule. We plan everything else around how your shop already runs: the counter, the kitchen, how you deliver, and your bookkeeping.
Walk-in customers
You keep ringing up walk-in customers the way you do now. Online orders get their own daily total in the admin.
Where new orders appear
We agree with you where staff see new orders, such as a tablet at the counter, and how they mark one ready.
Taxes, tips, and your books
Sales tax, tips, and delivery fees follow your rules. Where your accounting software allows outside connections, orders flow into it without retyping.
How is an online ordering project priced?
Sahab prices online ordering as one fixed, itemized quote after a free consultation, never by the hour. The quote depends on the size of your menu or catalog, the ordering options you need, and the connections to your other tools. Care after launch is a flat monthly rate, and running costs are passed through at cost.
| What you are paying for | How it is priced | What it covers |
|---|---|---|
| First consultation | Free | We look at how you sell today and tell you whether your own ordering page is worth building. |
| The build | One fixed, itemized quote | Each feature is a line item. You approve the scope and the price before work begins. |
| Hosting, monitoring, updates, and fixes | A flat monthly rate | Sahab keeps the store running, applies security updates, and fixes problems. |
| Running costs such as email sending and data storage | Passed through at cost | You pay what those services charge, with no markup. |
Sahab takes no commission on your orders. Card processing comes out of each sale and goes to the payment company, as it does in your shop today.
How does an online ordering project work?
An online ordering project with Sahab has four steps: a free consultation, a fixed itemized quote, a build with working previews you can click through, and launch followed by ongoing care. You place real test orders on the preview before any customer sees it.
- Free consultation We talk through what you sell and how orders reach you now. If a ready-made tool fits, we tell you.
- Fixed quote You approve an itemized quote with the scope, milestones, and running costs before anything is built.
- Build with previews You click through working previews, place test orders, and change things while they are easy to change.
- Launch and care We help load your menu or catalog, go live, and stay on to host, fix, and improve the store.
Questions owners ask about online ordering.
Short answers to what owners ask us first.
Last updated October 5, 2026.
How much does an online ordering system cost?
It depends on the size of your menu or catalog, the options you need, such as delivery windows or subscriptions, and the tools it connects to. After a free consultation you get one fixed, itemized quote. Care after launch is a flat monthly rate, and running costs are passed through at cost.
Do I have to stop using delivery apps?
No, and we advise against dropping them on day one. The apps find new customers. Regulars, catering, and repeat orders belong on your own site, where you keep the whole order. A card in the bag and a QR code at the counter tell people it exists.
Can I change my menu, prices, and hours myself?
Yes. From the admin you can add items, change prices and add-ons, upload photos, mark something sold out, set holiday hours, and pause online orders when the kitchen falls behind.
Will I own my customer list and order history?
Yes. The accounts are in your name and the data belongs to your business. Export customers and orders whenever you like, email your list about a new item, and take everything with you if you ever leave.
What happens after the store goes live?
Sahab hosts the store, watches for problems, applies security updates, and fixes what breaks, for a flat monthly rate. You work directly with Omar, the engineer who built it. New features, such as holiday preorders, get a fixed quote before any work starts.
Can you replace the online store I already have?
Yes. Hidaya Coffee moved to its custom store from a hosted storefront. We bring over products, customers, and orders where the old platform allows an export, redirect old links to the new pages, and switch over after you test with real orders.
Tell us how you sell today.
Bring your menu or product list and a rough count of monthly orders. The first consultation is free, and we will tell you whether your own ordering page is worth building.